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For Supports Coordinators

Referrals for individuals.

We work closely with Supports Coordinators, families, and teams to ensure smooth, timely placements and ongoing support. We're currently accepting referrals.

Start an individual referral

Supports Coordinators and families: email referrals for individuals seeking IHS residential services to the address below. Include your name, organization if applicable, contact information, and the individual's placement needs and timeline.

You may include the current ISP and supporting referral documents listed below. Our team will review the information and contact you about next steps.

Email individual referrals and documents
Our team aims to respond within 48 hours.
Current availability — Please contact us for current openings and service availability.

What you can expect

  • Timely response to all referral inquiries
  • Clear communication throughout the intake process
  • Honest assessment of compatibility and support needs
  • Structured onboarding and transition planning
  • Ongoing coordination with the Supports Coordinator

Our intake process

How an individual referral becomes a placement.

01 / Referral

Email the referral

Send your contact information, the individual's placement needs, and available referral documents to our referral inbox.

02 / Review

Review support needs

Our team reviews the ISP and supporting documents, then follows up about service needs and any additional information.

03 / Team

Team discussion

Leadership reviews capacity, home match, and staffing alignment.

04 / Meet

Meet & greet

If appropriate, we meet the individual, family, and SC to assess mutual fit.

05 / Plan

Transition planning

Structured move-in plan with the individual, family, and SC involved every step.

What to include

Documents for an individual referral.

Email available referral documents to referrals@integrityhumanservices.com. Contact our team if you have questions about what to include:

• Current ISP (most recent version)

• Behavioral support plan, if applicable

• Medical summary and medication list

• Family contacts and involvement preferences

• Timeline / urgency of placement

• Any specific home characteristics needed (ground floor, specific room setup, proximity, etc.)

Our commitment back

What we'll do with it.

Every referral receives real attention — not a form response.

• We aim to respond within 48 hours

• Honest yes or no, not strung along

• If we're not the right fit, we'll tell you why

• Clear timeline for next steps if we proceed

• Coordination with existing providers during transition

• Regular updates to the SC during the first 90 days

Ready to refer an individual?

Email the individual's referral and supporting documents to our team. We aim to respond within 48 hours.