Running an ODP-licensed residential provider means staying accountable — to the individuals we serve, to the Office of Developmental Programs, and to the families and Supports Coordinators who trust us with their referrals. Here's how we do it.
No DSP works independently until every required document, policy, and training is complete.
No paper folders or personal drives. One system, one source of truth, always retrievable.
Continuous tracking of certifications, physicals, and clearances with automated reminders.
Every home, every shift. Leadership available 24/7 for incidents, questions, or staffing.
Compliance isn't a checkbox for us. It's the foundation that lets us deliver the kind of care families actually want.
No DSP works an independent shift until their entire packet is complete, signed, and verified. Readiness isn't a goal — it's a prerequisite.
Every required document has a defined shelf life. Our system monitors expiration dates continuously and flags upcoming renewals before they lapse — so staff stay compliant without leadership chasing them down.
Because our records live in one system — not scattered across paper files and personal drives — a licensing visit or funding audit just means clicking "export." No frantic searches, no missing signatures.
Rather than manage staff compliance through email chains, shared drives, and paper binders — we built a structured internal platform where everything lives, gets tracked, and stays current. This is how a small agency delivers big-operation discipline without losing the personal touch.
Every new hire completes a guided digital flow — ID verification, signed policies, required trainings — all timestamped and recorded.
Required modules — fire safety, CPR, medication administration, and more — tracked with actual completion percentages, not self-reported.
The system knows when every certification, physical, and clearance expires — and reminds both the employee and leadership well before it does.
Operations Manager and CEO see compliance status at a glance — who's current, who's approaching a renewal, who needs attention.
Employees see and manage their own records. Admins see everything. Every signature, upload, and completion is timestamped and attributable.
When you refer an individual to Integrity, you're not just picking a provider — you're picking the staff team that will support them day to day. Our system ensures that:
You shouldn't have to wonder whether the DSP walking into your loved one's home is prepared. With our compliance system:
We work closely with Supports Coordinators, families, and agencies across Southeastern PA. Get in touch — we respond within 24–48 hours.
Whether you're a family, a Supports Coordinator, or a potential staff member — we're easy to reach.